Symantec SSL Certificate Reviews

Symantec pre-sales and post-sales representatives have provided us with the best of quality in services and recommendations towards the selection, deployment and support for our SSL certificates.

they will give you a cert for anything, even google.

Your support is awesome.. I got very nice responses from online chat support.. I talked to Jakob; he is very knowledge person, funny and supportive.. Kudos

If I were securing a multi million £ transactional site the name of Verisign/Symantec maybe worth a premium. Thier company authentication procedures are I'm sure excellent. However for a wildcard to secure messaging platforms an initial quote of £40k was a bit steep. Sales 'worked hard?' to lower this and we got something around the £8k mark quoted after a day or so. Went elsewhere for 2k.

Whilst most other SSL certificate providers will include both the www and non-www domain (even the $5/yr ones), expensive Symantec do NOT. You are forced to buy a VERY expensive wildcard certificate. Symantec/Verisign/Norton NOT recommended. I would however recommend ssls.com for their level of support.

I've got several calls from Symantec employees (Ireland and Belgium) explaining de steps I needed to take. This personal approach is something seldom seen at companies. The Symantec staff helped me get the SSL up and running. Excellent! Their was some confusion about the judicial name our company uses and the name of the owner of the website, but that was sorted out within a day thanks to the initiatives of the employees of Symantec. No hassle and waiting from my side, no filling in of service tickets.

I started shopping around as our current code signing cert is about to run out. I found loads of other, less expensive options - like Comodo. When I asked why Symantec is so much more expensive, I was told, "we're simply the best!" When I asked to explain the specific attributes that lead them to that claim, I couldn't get an answer. Sorry, but for something that just says the code author is who he says he is, I'm lost as to why one spends 4+ smackers.

We have had the code signing certificate from VeriSign for many years. But this year we have failed to renew it with Symantec. Because the Symantec was unable to verify our new organizational contacts. We have provided the fully notarized legal letter, but they are unable to contact the goverment to check the status of the laywer!!! The phone lines are busy (surprisingly). So the overall rating is "The Worst".

There is no company I trust more or that is better than Symantec. Period.

I have several software products that I have recently signed with an EV Certificate from Symantec. It certainly isn't cheap but the cost is worth it. The installation isn't too daunting, but I did need some coaching from their support staff, and in this I was 100% satisfied. The phone was answered quickly, the person actually listened to me explain my needs, and patiently guided me through the signing process. Now users downloading my demo software don't get those dire warnings of what might happen if they install my products.