DigiCert SSL Certificate Reviews

With certificates, the thing that distinquishes companies is tools, documentation, and most importantly customer service. DigiCert does all of these things very well but their customer service is better than any other CA I have dealt with. I just finished up a 3 hour session with a representative named Todd in helping me get an ssl certificate installed and working on a VM View Connection Server. Todd went out of his way to get my task accomplished and throughout the entire process was patient, courteous, and resourceful. These experiences ensure that the City of Round Rock will only use DigiCert for our certificate needs. I wish all of the vendors I dealt with were half as good at providing customer service as Todd and the rest of the staff at DigiCert.