DigiCert SSL Certificate Reviews

My name is TJ and I work for Cartridge World. I needed to renew our wildcard certificate this morning but had a few questions regarding my CSR first. When I called in I reached Kenyon, who was very helpful in answering my questions, as well as thorough and friendly. He also gave me his direct line in case I had more questions after I ordered my certificate. After I ordered and received the certificate, I did run into some strange issues that were not included in the instructions that Kenyon originally directed me to. I called him back and he spent quite some time on the phone with me helping to troubleshoot what the issue was. The entire time he was patient and helpful and not once did I detect a bit of frustration from his end, which is something that I have seen from some of our other vendors in the past. The whole experience was above and beyond. The services offered by DigiCert are great, but are definitely completed by their support people. I am so happy that with his help I was able to accomplish our renewal and not have to panic. Thank you for your service, but more than that, thank you for your support. If I come across a friend or colleague that has a say in their certificates, I will definitely recommend DigiCert.