DigiCert SSL Certificate Reviews

Digicert offers free certificates to Microsoft employees. I requested a wildcard cert for my personal domain. I provided a CSR and uploaded a utility bill showing my name and address. Afterwards, I was asked to provide a copy of my phone bill so that they could verify my name, address and phone #. I blacked out most of the phone bill and uploaded it to them, but still no cert 9 days later. I contacted support to see what the issue was. I was advised that even though my name, address and phone number were visible on the bill, they could not confirm that the information on the bill was related to me and my account. I mentioned that I did exactly what they asked me to do and received no response from the CSR (Christian). So, seems like they may "offer" free certs but they'll do anything to avoid actually issuing them. tldr; don't waste your time.