GlobalSign SSL Certificate Reviews

Partly due to the recent hacking troubles in the SSL industry, getting the ball rolling on purchasing this cert was rough. There's a wealth of information about how to buy and install SSL on GlobalSign's website, but if the application process doesn't go EXACTLY as the help documents indicate you have the following problems: 1) The error pages are not clear, and provide almost no relevant instructions. 2) Dialing the 877 number for sales usually results in having to leave a message, and in my experience leaving messages is a dead end. I was never once called back. 3) The sales team (who you reach dialing their 800 number, IF someone answers) answers the phone without identifying themselves as even working for GlobalSign (odd, but forgivable?), and about 1/3 of them do not seem like they know much about the product they sell, or the ordering process. All problems seem to disappear when you reach one who knows at least a little about their product. The technical team that you can talk to by chat (I was in touch with Cherilyn) is very good at what they do, and resolve issues quickly.