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Sectigo SSL Certificate Reviews

Sectigo is a privately held company that offers SSL certificate and computer security products. It was previously known as Comodo and Comodo CA but has since been sold to new owners and changed its name to Sectigo on November 1st, 2018. It was founded in 1998 and is headquartered inĀ Roseland, New Jersey USA.

The Sectigo SSL certificate reviews listed below will help you determine whether Sectigo is a good company to buy SSL certificates from. The reviews have been verified to be from real Sectigo customers.

If you want to compare Sectigo SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever purchased or received a certificate from Sectigo, please post a Sectigo SSL review to let others know what to expect.

4.53 (4474 Total Reviews)

Sectigo Reviews

Showing review 1 to 20 of 4515 | Next | Last

Bryan Hoo

Bryan Hoo

The domain control validation process is onerous, long drawn and terrible.
November 25, 2024 Permalink
Overall Rating:
Product: EV SSL
Website: http://rds.sit.nyp.edu.sg
Organization: Nanyang Polytechnic

Every year when its time to renew my SSL cert with Sectigo, my heart will sink because the same thing happens every year. The validation process is always painful, repetitive and seems to never make much progress. This year was even worse than previous years. i could do the validation with the technical contact but this year, Sectigo dropped the technical contact and required a generic email to do the Domain Control Validation. Then to do the DCV, Sectigo used to call my number listed in the website (which should be proof of my existence) but now they call NYP's main line depending on the main line to route the call to me. Then Sectigo had a strange requirement to further verify me by sending an email to one of my colleagues who they claimed was the authority for the domain (my colleague did not even know why he was made the authority for the domain). When that form was incorrectly filled by my colleague, Sectigo stopped the entire validation process even though i clarified over email. They needed the Microsoft Word form to be filled up correctly.
Dicky Kristiyanto

Dicky Kristiyanto

Trustworthy and Secure EV SSL Solution for Compliance
October 24, 2024 Permalink
Overall Rating:
Product: Positive EV Multi-Domain SSL
Website: https://www.sibayar.co.id
Organization: PT. Digital Voucher Market Bersama ( Sibayar )

As an Indonesian business needing to meet strict ISO banking standards, we chose Sectigo's EV SSL certificates for our payment gateway, and I have been very satisfied with the experience. Sectigo has proven to be a reliable choice for our security needs. The validation process was straightforward, and the Sectigo support team was incredibly responsive and helpful. They guided us through each step, making sure we had everything we needed, which made the whole process smooth and hassle-free. The encryption strength and security provided by Sectigo give us confidence that our clients' data is well-protected. While the cost might be a bit higher than some alternatives, it's a worthy investment for the peace of mind and credibility that comes with an EV SSL. Overall, Sectigo has been an excellent partner in ensuring the security of our project, and I would gladly recommend them to any business looking for a dependable SSL provider, especially those with compliance needs.
Rico Riso

Rico Riso

Way too expensive
September 2, 2024 Permalink
Overall Rating:
Product: EV SSL

Way too expensive than I have expected, havent ordered yet but it is way out of the budge
Michael Macchiaroli

Michael Macchiaroli

Great Communication
August 3, 2024 Permalink
Overall Rating:
Product: Instant SSL
Website: http://ittechpros.net

Awesome Job sir! I was expecting this to take a few days it took you les than a few hours.
weverton silva

weverton silva

caro
July 16, 2024 Permalink
Overall Rating:
Product: Positive SSL
Website: http://cra.grupo8.pt
Organization: Grupo8 S.A

muito boa, porem alguma dificuldade para gerar
KiKiHUN

KiKiHUN

a bit shady but works
June 18, 2024 Permalink
Overall Rating:
Product: Positive SSL

It just works, but the website i bought from seems a bit shady and slow.
Yves M Daoust

Yves M Daoust

Terrible technical support
May 30, 2024 Permalink
Overall Rating:
Product: EV Code Signing
Organization: VISION fOr VISION

They keep replying with ready-made messages and don't care about what you ask. Solution of your problems take ages.
Artur

Artur

SSL wildcard problem
May 19, 2024 Permalink
Overall Rating:
Product: SSL Wildcard
Website: http://speedtest.icn.am
Organization: ICN

The certaeficate is not working and I can see the below from SSL checker: The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. Learn more about this error. You can fix this by following Sectigo's Certificate Installation Instructions for your server platform (use these instructions for InstantSSL). Pay attention to the parts about Intermediate certificates.
Endilla Teaupa

Endilla Teaupa

Hasn't been working
March 21, 2024 Permalink
Overall Rating:
Product: Essential SSL
Website: http://www.hirecreditup.com
Organization: TEAUPA LLC

Paid for this last year and isn'e even expired yet. However, My website is showing "Not Secure" and now my website is locked.
CJ

CJ

Worst customer service
January 29, 2024 Permalink
Overall Rating:
Product: Instant SSL
Website: NDA
Organization: NDA

worst customer service ive experienced, support keeps you hanging without explaination, its their delayingtactic to make you leave the session that pissed me off, never use this application.
esam elsayed hasan

esam elsayed hasan

worst ssl provider
November 18, 2023 Permalink
Overall Rating:
Product: SSL Premium Wildcard
Website: http://youth.gov.kw/
Organization: youth/esamhasan

one of the stupidest things to get your cert from cheap non experience staff never ever try to retry our wrong experiance and buy from Sectigo never awfull
S hayes

S hayes

Helpful support
September 15, 2023 Permalink
Overall Rating:
Product: EV SSL
Website: http://lldpay.lislelibrary.org
Organization: Lisle Library District

Very helpful chat support. Could not have completed the installation without them.
Zoe Keating

Zoe Keating

no customer service
September 7, 2023 Permalink
Overall Rating:
Product: Positive SSL

confusing website and non existent customer service
Florian

Florian

Very bad experience
August 30, 2023 Permalink
Overall Rating:
Product: EV SSL

We are going through their validation process, nothing is clearly explained, their knowledge base is missing a lot of information. Support is unhelpful and infuriating. Don't use Sectigo
Peter Slavin

Peter Slavin

Never received the certificate
July 19, 2023 Permalink
Overall Rating:
Product: Positive SSL

Have been waiting for 5 weeks now and nothing. No follow up, no calls. I have been 'escalated' twice and guaranteed a response within 24 hours but that was two weeks ago. No one on the phone or chat knows anything. What a mess.
Ian Darbyshire

Ian Darbyshire

Appalling service, avoid
July 7, 2023 Permalink
Overall Rating:
Product: Code Signing Certificate

Routine renewal of a code-signing certificate has become an insufferable ordeal. Useless support. Unanswered emails. No response to support tickets. Broken promises. Arbitrary, unworkable and opaque validation process. Still no certificate after two weeks. Absolutely pathetic, and the worst service I have ever received from any online supplier.
Bob

Bob

Easiest and most affordable SSL
June 11, 2023 Permalink
Overall Rating:
Product: Instant SSL

Good choice for ssl certs for sites on budget! Pleasantly satisfied!
John

John

Terrible support and dishonest sales
June 8, 2023 Permalink
Overall Rating:
Product: Code Signing Certificate

Beware of this company. Their sales team misrepresents special promotions and their support team is terrible. The certification is done by someone who barely speaks English and good luck getting any help. Note: years ago we used this same company with good results, but their organization and company culture seems completely different. Warning, stay away.
Gianluca Pizzocolo

Gianluca Pizzocolo

Terrible experience and not yet finished
June 2, 2023 Permalink
Overall Rating:
Product: EV Code Signing

We ordered (and paid for everything) for almost two months and we still haven't been able to get anything done: - we sent numerous tickets, which were never followed by any concrete response. - given the persistence of this situation, we asked for a refund of the amount paid, without obtaining any response in this regard. - we had our legal department send emails asking for an account of the situation and also in this case there was no concrete response. After almost two months without receiving any concrete response, we are passing the case to our legal department, as there seems to be no way to resolve the situation with simple tickets. I RECOMMEND EVERYONE TO BUY FROM DIFFERENT SUPPLIERS SO AS NOT TO BE IN OUR SITUATION!!
Ben

Ben

Absolutely incompetent's or fraud Run away
June 1, 2023 Permalink
Overall Rating:
Product: Code Signing Certificate
Website: https://sectigo.com/

I spent 1 hour on the phone bounced through multiple companies. They could not process the ticket to actually issue the ticket, try to validate, or refund. Had to issue a PayPal fraud claim.

Showing review 1 to 20 of 4515 | Next | Last

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