Sectigo SSL Certificate Reviews

The ordering process is relatively straight-forward. The ordering website was probably developed pre 2000 though, the fonts are very small and you're never quite sure where you are in the process. They do issue a blank certificate quite quickly but this is a blank certificate with none of the data from your certificate signing request (e.g. company name, location e.t.c). If you want the certificate you actually ordered, Comodo will make you jump through some completely random validation procedures which are utterly baffling and will suck up your whole week. Apparently they cannot just call you using the number on your businesses website, but must validate this phone number against two online directories (neither of which I had used before or even heard of) I was told after 3 days that I should have ordered their "Comodo SSL" product rather than "Comodo Instant SSL" because of something to do with DCV. Their support staff did not tell me the meaning of DCV. After being a customer of Comodo for 5 years now, I had assumed issuing a new certificate for the exact same website would be a very simple affair. Sadly not. It seems Comodo need some lessons on customer retention. Their prices are quite reasonable (especially compared to Symantec/Verisign or whoever they are now) and I would say their response rate is also reasonable. My advice when dealing with this company would be to contact them before ordering to clarify the validation process for the product that you need. I would recommend NOT to order online with this company because of the problems I have experienced.