DigiCert SSL Certificate Reviews

I have been a long time Customer of DigiCert, and since I'm not an SSL guru, i rely on their web site chat support. I have needed them under 4 cases, and they were every time available, fast, helpful, and friendly. I have actively tweeted about them as well. They have GREAT service. highly highly recommended.

Thanks to Chris for his endless patience in helping a web-naive small business owner. I wish it were only as easy as focusing on customers and products. Navigating the behind the scenes stuff to make it all work is mind-boggling for some of us. Chris made my day a little funnier and a lot easier. With Much Gratitude :)

I've been using digicert for several years now and maintain around 30 active ssl certs - the service is always easy to use, the support is always excellent - they proactively pursue issues with the certificate issuing process and respond to queries very quickly. They typically get certs issued for a previously-verified company within minutes, and even verifying a new company doesn't usually take much longer. Happy customer

I had questions about the certificate and they were answered quickly and easily (both through email and via chat). When we finally purchased the certificate, they were prompting me within an hour to respond to the authorization email (I had not yet responded, thinking that they would be longer to get to us). Once I responded, we received the certificate in minutes!

I was really impressed with the services provided by DigiCert team, it is very fast in serving customers

I really like Digicert's support team. The last person (Kenyon) who helped us did an excellent job. Thanks!

Our exchange server cert expired one evening and the President wasn't happy. I didn't have much info on how to proceed since the exchange admin had left a couple of months prior. Clint walked me thru the renewal and installation of the cert and tested to ensure it was all good. So many companies have overseas script readers to handle support. I used the chat function at 11p at night from their web site and everything was painless. I'll definitely be using Digicert for additional certificates in the future.

I would give DigiCert 6 Stars If I could.

DigiCert is just everything you need to have and ever want to have. Supporting all kinds of formats, easy to understand differences between the different kinds of certificates and blazing fast issuing. Also, for the services there is no better price somewhere else. But the reason I am writing this review is a different one. I have yet to experience a better customer support anywhere else, this is simply world class. Fast, informative, always friendly and with a deep technological understanding. If you need a ssl certificate, order it from DigiCert.

Absolutely amazing support! At 3AM resolved immediately the issues we were having, very technical and responsive, once again that's at 3AM. Thank you!